What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot create PDF form

    Asked by DanielleSBW on March 22, 2016 at 11:34 AM

    I am having trouble creating the pdf form..... the page just gets hung up Please advise. 


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    Answered by Carina on March 22, 2016 at 11:55 AM

    I could replicate the same situation, but I believe it is connected with the large amount of Text fields that are present in the form. 

    I created a test form and could create a PDF version, so the problem is specific to that form

    I have created a PDF version of your form and I've sent it to the email associated with the Jotform account.

    Let us know if this does not solve your problem or if you need additional support.

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    JotForm Support

    Answered by BJoanna on March 22, 2016 at 01:36 PM

    You should be able to convert your online form to Fillable PDF form without any issues. However sometimes if he form is larger it will require more time for the Fillable PDF form to be created. Sometimes very large forms can not be converted to PDF forms. 

    Widgets and conditions are not supported in PDF forms. More about Fillable PDF forms you can find inside of this guide: 


    In case that you are unable to convert your form to PDF form, we can try to convert it for you and if we are able, we will send PDF form to your email address. 

    Hope this will help. Let us know if you need further assistance.