Cannot create PDF form

  • Profile Image
    DanielleSBW
    Asked on March 22, 2016 at 11:34 AM

    I am having trouble creating the pdf form..... the page just gets hung up Please advise. 

     

  • Profile Image
    Carina
    Answered on March 22, 2016 at 11:55 AM

    I could replicate the same situation, but I believe it is connected with the large amount of Text fields that are present in the form. 

    I created a test form and could create a PDF version, so the problem is specific to that form

    I have created a PDF version of your form and I've sent it to the email associated with the Jotform account.

    Let us know if this does not solve your problem or if you need additional support.

  • Profile Image
    BJoanna
    Answered on March 22, 2016 at 01:36 PM

    You should be able to convert your online form to Fillable PDF form without any issues. However sometimes if he form is larger it will require more time for the Fillable PDF form to be created. Sometimes very large forms can not be converted to PDF forms. 

    Widgets and conditions are not supported in PDF forms. More about Fillable PDF forms you can find inside of this guide: 

    http://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator 

    In case that you are unable to convert your form to PDF form, we can try to convert it for you and if we are able, we will send PDF form to your email address. 

    Hope this will help. Let us know if you need further assistance.