My form is not showing up on our Facebook Page?

  • Profile Image
    rachelmahrle
    Asked on February 28, 2012 at 08:50 AM

    I have 3 forms which should be showing up:

    -Free House Wash Quote - shows up sometimes (added via Static HTML App Method)

    -Free Fleet Wash Quote - never shows up (add via Facebook Developer Method)

    -Customer Satisfaction Survey - shows up sometimes (added via Facebook Developer Method)

     

  • Profile Image
    Mike_T
    Answered on February 28, 2012 at 04:11 PM

    Thank you for contacting us.

    I have checked your Facebook page through Google Chrome, Internet Explorer, Mozilla Firefox, Safari & Opera, and all the forms are fine. When you see a blank page the form is most probably still loading and you need to wait a little more time to see it.

    However, if the issue still persists, please provide us with the exact steps to reproduce it.