What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
It is possible to change your username. You just need to let us know 3 options by order of preference if it is available we can make the change for you.
But if you already have forms with custom urls, the previous custom urls will stop working, so you need to generate new ones.
We'll wait for more details to proceed.