What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why are my visitors rejected when trying to access my form?

    Asked by cnaughton on March 22, 2016 at 03:24 PM

    and my visitors are still being rejected

    Page URL:
    www.favoriteridesanddestinations.com

    my account upgraded upgraded my account and visitors rejected form access
  • Profile Image
    JotForm Support

    Answered by Nik_C on March 22, 2016 at 03:48 PM

    It may be that it took some time for the payment to come through. I had no issues accessing the form on your website.

    Please let us know if the issue persists