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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to integrate JotForm with FreshBooks?

    Asked by KonsusOp on March 22, 2016 at 05:11 PM

    Hi, I am trying to have a form integrate with freshbooks but i have a hard time achieving that.

    The message that i'm getting :

     

    Map Form Fields for Client

    Please map your form's fields to FreshBooks fields.

    Email:Please Choose a FieldAddressEmailFaxFullnameHome PhoneMobileNotesOrganizationSecondary AddressWork PhonePlease add email field
    Fullname:Please Choose a FieldAddressFaxFullnameHome PhoneMobileNotesOrganizationSecondary AddressWork PhonePlease add a fullname field or a textbox field

    Add New Option

    textbox message integrate map
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    JotForm Support

    Answered by Kevin_G on March 22, 2016 at 05:28 PM

    When you add the integration to your form then you should be asked to map the fields, on that window you need to select the fields where you want the fields form your form will be saved, for example, I have integrated a sample form with FreshBooks, on the fields mapping window I selected the fields, this is how it should look: 

    I would suggest you to map the same fields as on FreshBooks, I mean, select the field "Full name" for name, "Phone" for telephone numbers, "E-mail" for email addresses, the same that are listed under the Quick Tools in the Form Builder: 

    If the window that you are receiving is not the same as shown above, share us an image it will helps us to identify what you are looking, this guide will help you to upload your image: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum