What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The Forms are not converted into PDF format, they are simply stuck "Working" How do I fix this?

    Asked by NIcholas  on March 22, 2016 at 05:47 PM
  • Profile Image
    JotForm Support

    Answered by david on March 22, 2016 at 06:04 PM

    I tested the fillable PDF form creator and I am also unable to convert a form to PDF format.  I will forward this to our developers to have a look.

  • Profile Image
    JotForm Support

    Answered by mustafa on March 23, 2016 at 04:12 AM


    Problem has been fixed. You can create your PDF form now, thanks for your cooperation.



  • Profile Image

    Answered by IPAAWA on March 24, 2016 at 03:57 AM

    Hello, I am having this same problem. Would it be possible to fix mine also?


  • Profile Image
    JotForm Support

    Answered by Nik_C on March 24, 2016 at 04:29 AM

    @IPAAWA I opened separate thread for you, and it is on this link.

    We'll answer your question there.

    Thank you!