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SMTP configurationAsked by Merkategia on March 22, 2016 at 08:29 PM
I received this email....
There was an error on your SMTP configuration. Due to that error, our system automatically changed your email sender's address for your form ID 50685691501861 to email@example.com to prevent issues arising from your account.
Please log in to your JotForm account (http://www.jotform.com) to correct your SMTP configuration.
If you have questions, please post your questions to http://www.jotform.com/answers/ or send an email to firstname.lastname@example.org.
Do I have to correct something? or What should I do?
May I ask which form did you encounter the issue with the SMTP configuration? This would help us investigate the issue further. In the meantime, perhaps you can try re-configuring the SMTP in your form, and make sure that all the credentials correct.
Here's a couple of guides that may help:
Do let us know how it goes.
Hi, This is the form.
It looks like you are already updated your SMTP settings, are the emails still not coming through? I checked our logs and the SMTP emails appear to be sent successfully from our end.