JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Are you referring to Get More (https://www.jotform.com/myaccount/getMore) feature in your account? This feature allows you to get the increase of submissions for your account permanently as mentioned on that page.
If your account has reached any of the limits, the forms shall be disabled and no further submissions can be received. You may wait for the submission counter to reset on the first day of the following month or upgrade your account so that can receive further submissions.
Please be noted that our pricing has been revised and the plan $9.95 is not available at the moment. Please refer to our pricing page for more information on the plans currently available.
Hope this information helps! If you are referring to something different or need any further assistance, please let us know. We will be happy to help!