What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not getting an email once send the jotform

    Asked by Sanjaya on March 23, 2016 at 05:09 AM

    Hi, I am using jotform in most of my client's web site, I have tested by filling sample inquiries but they are not coming to my email. please check. It is showing in the jotform back-end.

    Page URL:
    http://www.banyancamp.com/contact_banyan_camp_sri_lanka.php

    JotForm email Getting not getting
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    JotForm Support

    Answered by Nik_C on March 23, 2016 at 06:08 AM

    I checked your emails and I saw that one of them is in our bounce list, we're sorry for this inconvenience, the reason is below:

    Reason(s) : smtp; 550-5.7.1 Unauthenticated email from yahoo.com


    I removed your email from bounce list so everything should be fine now. Please follow this guide to avoid any future issues.

    Let us know if you have any additional questions.