JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Inquiry not receiving to my gmailAsked by sanjayawg on March 23, 2016 at 05:19 AM
Hi, I am using Jot forms for most of my client's web sites, recently I have noticed that once client fill the jotform it is not receiving to my gmail. But it is showing in the Jotform back-end. my email is email@example.com, I typed the URL in below box.
receiving JotForm fill email jotform back
We are sorry for the inconvenience that may have caused. Your email address, firstname.lastname@example.org is IN our bounce list.
Reason(s) : smtp; 550-5.7.1 Unauthenticated email from yahoo.com is NOT
email@example.com is NOT in the unsubscribe list
Please, check the Amazon SES Developer Guide: http://docs.aws.amazon.com/ses/latest/DeveloperGuide/remove-from-suppressionlist.html.
I removed it from the bounce and unsubscribe lists.
To prevent getting you email address back to the amazon suppression list, kindly add the following IP addresses to your mail server's whitelist
In addition to that, you can also remove your email address from bounce list.
If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.