What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What does it mean Sub-user accounts?

    Asked by Mick  on March 23, 2016 at 05:56 AM


    We want to use a payment form created in jotforms on several WordPress multisites.
    So we want to buy the Bronze plan for the first time, but just want to clarify what means those sub-user accounts.


  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 23, 2016 at 06:52 AM

    Hello Mick,

    Please be noted that sub user account is type of account with whom you can share your forms to view / edit forms or submissions. This type of users are to assist you in your work. You can also restrict the access as well and here are the options available:

    1. Edit forms - Sub account will be able to edit the forms shared with them.

    2. View submission - Sub account will be able to view submissions of the forms shared with them

    Here is the guide which should help you: http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User 

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!