What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I change the email address that I have included on my form?

    Asked by Marg on March 23, 2016 at 07:29 AM

    I put the wrong email address into the form when I received the 'add email address' prompt. Consequently I'm not receiving email advice after people have selected 'Submit'. I can't work out how to access and edit this address. Can you please help?

    email not receiving email email notification email recipient recipient
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    JotForm Support

    Answered by Jan on March 23, 2016 at 10:02 AM

    You can easily change the email notification recipient in the email wizard area. Please follow the steps on this guide: How-to-find-and-change-the-email-address-used-for-notification-email

    Let us know if you need any help. Thank you.