What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Spreadsheet Integration is not Working

    Asked by AtleticaMartelada on March 23, 2016 at 10:09 AM

    Greetings,

     

    Fisrt of all, I have to say that jotform is awesome! I will definitely recommend to all my friends.

    BUT...there's always a "but".

    The integrate option is not working properly. I made a form where people need answer some questions and at the end, upload a picture and a pdf file.

    I need integrate the form with google drive, to get the files and create the spreadsheet. But it seems that only one is working. I mean, I authorized both, but only the drive option is working, not the spreadsheet.

    How can I solve this?

    Best regards,

    integrate JotForm picture create
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    JotForm Support

    Answered by mert on March 23, 2016 at 10:55 AM

    Hi,

    First of all, thank you for the great words about JotForm. If we come to your question, I did the same test with my form which has Google Drive and Spreadsheet integration at the same time; but didn't replicate the same issue with you, both of them have received last submission from the form.

    In this case, I suggest you to remove and re-integrate the Spreadsheet integration again. Also, please don't forget to let us know the results.

    Regards.