How Can I Disable the Light Grey Background of the Form?

  • mjgroup
    Asked on March 23, 2016 at 10:41 AM

    Hi,

     

    I have created a form and when I view it where I have embedded it into my squarespace site on a PC it looks fine. However when I view the same form from my Mac in both Chrome and Safari, I seem to get a grey background behind the form as per the screenshot.

     

    Any suggestions?

     

    Thanks in advance,

    Caro

    Jotform Thread 800897 Screenshot
  • mert JotForm UI Developer
    Replied on March 23, 2016 at 11:04 AM

    Hi Caro,

    You can easily beat this problem by injecting some custom CSS to your form. Please, copy&paste the necessary code from the below:

     

    .supernova,.form-all {

        background-color: #ffffff !important;

        box-shadow:none !important;

    }

     

    After applying, please don't forget to let us know the results.

    Thanks.

  • mjgroup
    Replied on March 23, 2016 at 11:27 AM

    Fabulous, thank you Mert, that did the trick. :)

    Interestingly now though when I can see my screenshot I uploaded, it doesn't actually have the grey background but just the border around the form! - How strange.

     

    I have now lost the nice border around the form though, anyway to get this back?

  • mert JotForm UI Developer
    Replied on March 23, 2016 at 11:42 AM

    Caro, you are most welcome, glad to see it is working; but are you still seeing the borders or box shadows around the form? I disabled them to avoid this issue. Moreover, I couldn't see any of them when I check the current version of your form:

    How Can I Disable the Light Grey Background of the Form? Image 1 Screenshot 20

     

    If you are seeing those, please do let us know.

    Regards.

  • mjgroup
    Replied on March 23, 2016 at 11:50 AM

    No I can't see a border/box shadow, but quite liked the border around the form, just not the grey background; anyhow I have now realised you removed that too in the CSS and have deleted that line, so everything is working perfectly :)

     

    Thanks for the prompt response!

    Caro

  • mert JotForm UI Developer
    Replied on March 23, 2016 at 12:02 PM

    Glad to hear that. So, please let us know, if you encounter any problem with your form.

     

    Have a great day.

  • BoydCooper
    Replied on May 23, 2017 at 3:45 PM

    This CSS code isn't working for me. I still see the grey box.  Please help.  Thanks
  • John_Benson
    Replied on May 23, 2017 at 5:01 PM

    @BoydCooper

    We will address your issue on this thread shortly: https://www.jotform.com/answers/1152648

    Thank you.