What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to have multiple payment options on the same form?

    Asked by ctonozzi on March 23, 2016 at 10:48 AM

    It's great that you're expanding the options! Since some of my customers would prefer to use credit card rather than bank transfer, it would be nice to be able to offer Dwolla OR Authorize.net, etc. Any given form will only allow for one payment method at this time. Any workarounds to that?



    This is a re-post of a comment on You Can Now Use JotForm and Dwolla to Process Payments with No Fees

    payment method credit card
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    JotForm Support

    Answered by Charlie on March 23, 2016 at 11:03 AM

    You cannot add multiple payment integration on one form, however, we do have a workaround that you can try. Here's a guide about it: https://www.jotform.com/help/182-How-to-Create-a-Basic-Multiple-Payment-form. Basically, you'll have multiple forms and embed them on a main form where the option for payment method is shown. 

    Let us know if that works for you.

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    Answered by bdoodle on March 25, 2016 at 12:49 PM

    One can do both funds transfer (with a PayPal account) and credit or debit card transactions (no PayPal account needed) via the JotForm PayPal tool.

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    Answered by Ben on March 25, 2016 at 01:01 PM

    Yes, that is true, but only if your PayPal account is allowed to use PayPal Pro, which is limited to only few countries, otherwise a solution like mentioned by my colleague is the only available one.

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    Answered by bdoodle on March 25, 2016 at 01:08 PM

    I use it in my website without PayPal Pro.  Just have a business PayPal account and use standard JotForm PayPal tool.  At PayPal, receiving business account also has to have PayPal Account Optional field checked  as well.

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    Answered by Ben on March 25, 2016 at 01:21 PM

    Glad to hear that. It is actually not working the same for all - the PayPal landing page that is.

    Depending on various factors, PayPal can decide to allow some merchants to accept credit cards as well as payments from PayPal accounts, but in general, hen payments are done over PayPal Standard the payments are asked to be made from within PayPal account.

    For example:

    As you can see there is Purchase Protection and it is only possible to pay with PayPal account, or create one to pay - but I agree, it is possible for some accounts, so depending on some PayPal known factors, you might be able to collect credit cards directly as well even with PayPal Standard.

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    Answered by bdoodle on March 25, 2016 at 01:42 PM

    Please see added text in red in my previous post. Thanks.