What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The SMS Confirmation widget does not have any fields to enter credentials during setup

    Asked by dany_villas on March 23, 2016 at 10:52 AM
    when I click on the help button it send a sms using the app
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    JotForm Support

    Answered by BDAVID on March 23, 2016 at 11:18 AM

    What is the form you are referring to? If you want to configure the SMS Confirmation widget, all you need to do is to enter the required Twilio credentials in the widget settings.


    Get a Twilio trial account here: https://www.twilio.com/try-twilio 

    Let us know if you need more help.

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    Answered by hsfsf on January 04, 2017 at 01:24 PM

    That widget has no settings for Twilio anywhere!!!



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    JotForm Support

    Answered by david on January 04, 2017 at 03:36 PM

    I checked the widget and indeed, there is no where to enter the auto token or credentials.  I will forward this to our developers to have a look.  We will let you know as soon as we have any updates.

    In the mean time, you can enter credentials when using the old form builder.  While editing your form, reload the form from this URL:


    The settings will be available from the fields properties menu:

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    JotForm Support

    Answered by TitusNdoka on January 07, 2017 at 03:17 AM

    You should be able to see them now under the international option. 

    Please check again and let us know: