Would like to know how many users submit a form

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    Asked on March 23, 2016 at 10:55 AM

    On another site, I had the developer use a method that involved putting code into the form to make it trackable to Analytics. The site I found this on gave specific instructions how to set up a goal to receive the data - using event "Contact Form" and action "submit" which directly corresponds to the code.

    For the website Im working on right now, this was not an option, so I found your GA plugin. The developer has installed this, but there are no directions of what to do in GA now that we have this. I found someone asking a similar question online 3 months ago which was never properly answered and thats the only reference I am finding online.

    The guy talks about "bounce rate" and other stats but that is not the purpose of this. All I want is to be able to see HOW MANY people are actually clicking our "send" button to submit this form. That's all.

    Does this plugin give the ability to do this? If yes, how do I set it up in Google Analytics- because I'm pretty sure it won't just retrieve the data the plugin collects on it's own. 

    Please help! Thank you!


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    Answered on March 23, 2016 at 11:29 AM

    Thank you for contacting us. If you are just wish to know a way to view how many users submits a form, JotForm contains a powerful Analytic tools.  Once in your MyForm page, select the form and on the right press the MORE option. In the content menu you will find the FORM ANALYTICS option. Once you click this option the Analytics report will open

    jotform form analytics

    Here you will not only be able to view how many users viewed your form, but it will also indicate how many of them submitted information. You can also view what device the users used and location they where when submitting the form.

    Please let us know if this helps or you require to use the Google Analytics.


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    Answered on March 23, 2016 at 11:44 AM
    I will definitely look into this feature, but I would still be interested in learning how to work you GA plugin properly, so that I can see all my stats from the same location. Thank you.
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    Answered on March 23, 2016 at 12:30 PM

    You are welcome for the information. Including the Google Analytic widget is not difficult. If you reviewed the google support page, you will see how to get the tracking ID and snippet to use:


    Once you have the tracking ID, you may insert it in the Google Analytic wizard

    The, somewhat, hard part would be to insert the script into the thank you page. Unfortunately, for security reason we do not allow to insert any script here. For this reason you would need to create a custom Thank you page and insert the script in that page.

    Please let us know if this helps.