What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why isn't my my edited form updating?

    Asked by LeticiaAcostaPhotography on March 23, 2016 at 11:16 AM

    I have edited several forms and they still have the old information on them even after it's saved. 

    edited saved old information and information
  • Profile Image
    JotForm Support

    Answered by Kiran on March 23, 2016 at 11:29 AM

    I see that there are 4 forms in your account have been edited recently. You may review the changes made to your forms from the form revision history

    Please try opening the forms in a private/incognito window to see if the changes are applied. You may also try checking the forms in a separate browser. If the issue still persists, please you let us know the changes made to one of your forms so that we can check and provide you with necessary assistance.

    Thank you!