What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form says it has exceeded its allocated quota (?)

    Asked by lacaea on March 23, 2016 at 12:01 PM

    Hi, our form says: 'This form has exceeded its allocated quota' & doesnt allow us to receive files.

    Our username is lacaea

    Is there any technical problem at the moment?

    Thanks

    Page URL:
    http://form.jotformeu.com/form/22285093319354

    Screenshot
    exceeded Allocated Quota
  • Profile Image

    Answered by Ben on March 23, 2016 at 12:28 PM

    Thank you for reporting this to us. I have just checked and it seems that there was some issue with the form submission counter for your form, but I have reset the same for you and you should no longer experience the same issue.

    If it does happen, do let us know and we would be happy to check it out for you again.

  • Profile Image

    Answered by lacaea on March 23, 2016 at 01:29 PM

    Now we're on air! 

    Thank you!