What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form is "over quota"

    Asked by lmj1234 on March 23, 2016 at 12:27 PM

    Why does my form say "over quota"?

    Please let me know why. Do I need to reset it? Copy the form and create a new one?

    Laura

     

    Page URL:
    https://form.jotform.com/MelindaBurt/art-in-the-garden-2016

    create and let a
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    JotForm Support

    Answered by david on March 23, 2016 at 12:50 PM

    The account that shared the forms with you was over its file storage limits.  However, when I checked the forms, there were not any files uploaded for them.  It seems as though the files were removed but the count was not reduced.  I ran our script to fix the total and it was reduced to 0mb.  Your forms should be active once again and there is nothing that needs to be done on your end.  My apologies for the error.

    If there is anything else we can assist you with, let us know and we will be happy to help.

  • Profile Image

    Answered by lmj1234 on March 23, 2016 at 12:54 PM

    Thank you! It works perfectly now.

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    JotForm Support

    Answered by david on March 23, 2016 at 01:00 PM

    You are very welcome!  Thank you for the confirmation.  Let us know if there is anything else we can do for you.