What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Need log in info please

    Asked by Brandon  on March 23, 2016 at 01:03 PM


    Our company, Park A Bike, has recently experienced some major staffing changes.  The person who possessed the log in info for JotForm is no longer with us and we are unable to access that information.  We are still receiving the forms, but we would like to make a few changes, so we need the log in info.  Please assist.  Please email me at the address provided or call me anytime at 916-779-0947.


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    Answered by victor on March 23, 2016 at 01:37 PM

    After reviewing your site, I noticed that the form embedded was created using the account ParkABike. If you would like to change the password, you may use the FORGOT PASSWORD. This account is associated with the email: a*******e@parkabike.com

    Please let us know if you require additional assistance.