What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If you are looking to collect Payment directly from Credit Card, this is something that is not possible actually since it goes against JotForm Terms (12th Paragraph).
If you mean something else, please provide us with some details so we can help further.
I just wanted to change our method of paying for our subscription, but I figured it out through the message boards. You can close this ticket. Thanks!
Thank you for updating us on the status. We are glad to know all is sorted out already.
Contact Us again anytime for any assistance you need on JotForm.