Form Attachments not being saved

  • Profile Image
    nancytorrison
    Asked on March 23, 2016 at 04:16 PM

    I have an applicant who says our form isn't saving her attachments when she leaves the application.
    Can you please check our forms to make sure everything is working?
    Thank you,
    Nancy Torrison
    Executive Director
    A Breath of Hope Lung Foundation
    Sent from my iPhone
    Begin forwarded message:

  • Profile Image
    jonathan
    Answered on March 23, 2016 at 04:24 PM

    Can you please tell us which of your form was having the issue.

    I already checked the 2 latest form that were used on your account, but I found that both forms only have test submissions on them

    http://www.jotformpro.com/form/40135633801950

    http://www.jotform.us/form/53635214112141

    We will check more once we understand and identify the form that was having the issue.

    Thanks.