- kbm0084Asked on March 23, 2016 at 04:18 PM
- JotForm SupportMikeAnswered on March 23, 2016 at 04:51 PM
The incomplete payment submission usually means that user decided to not to complete the transaction on the PayPal payment page. Please take a look at the following guide.
However, if you actually receive payments for these 'incomplete payments' then the issue is most likely related to the IPN configuration of your PayPal account.
If you need any further assistance on this, please let us know.