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    When I expand my form on Internet explorer, i get error

    Asked by miguelben on March 23, 2016 at 06:27 PM

    I added a form collapse tool in my form and it works great in firefox, safari and chome, but on explorer it says:

    The webpage cannot be found

     

    This is my form:

    http://www.holaspanishcentre.com/tablet-temp.html

     

    Any ideas?

    Form Collapse tool
  • Profile Image
    JotForm Support

    Answered by Nik_C on March 23, 2016 at 07:10 PM

    I tested your form and I was able to replicate your problem. So please try to embed your form by using the iFrame embedding method.

    To do that go to your form builder and follow this steps:

    1. Click Publish:

    2. Embed

    3. Choose iFrame 

    And copy the code provided.

    Please make sure you have deleted previous code in order this to work.

    Let me know if this worked for you.

     

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    Answered by miguelben on March 23, 2016 at 07:31 PM

    Actually, I realized I had the script embedded inside a table that had a code error, and was able to fix it using the default embedding option.

     

    Thanks though

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    JotForm Support

    Answered by Welvin on March 23, 2016 at 08:20 PM

    That's great to know. Please contact us again if there are any problems.