What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Like an earlier poster, I also notice that my form is not updating

    Asked by michaeldeosdade on February 28, 2012 at 03:13 PM



    I've deleted two questions from this form but they keep appearing on the live form.

    Page URL:

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    JotForm Support

    Answered by abajan on February 28, 2012 at 03:37 PM

    Our developers are investigating the issue. In the iFrame form code embedded in your page, substitute http://www.jotformpro.com/form/20585894150963 for http://form.jotformpro.com/form/20585894150963

    That should fix the problem. Do let us know if you experience further issues with this or any other form.

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    Answered by michaeldeosdade on February 28, 2012 at 03:53 PM

    Thank you that seemed to work. Should i include the www. in any other forms that experience issues for now? Would you mind posting here any answers your delvelopers find regarding this issue and if adding the www. will turn into a permanent solution? Thanks again.

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    JotForm Support

    Answered by abajan on February 28, 2012 at 06:53 PM

    Yes, we'll keep you updated on the situation. As to the use of the www version, technology in general is advancing at such a rapid pace that "permanent" is a relative term. Perhaps "for the forseeable future" would be more accurate.

    For what it's worth, forms at the form.jotform URLs are served over a Content Delivery Network (CDN) and while in many instances they may not display changes made in the form builder as quickly as the www.jotform version, there are advantages (to both user and provider) associated with going the CDN route, as described briefly in this article.