What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submissions or Form Views?

    Asked by mentorman on March 24, 2016 at 08:01 AM

    I have had a notice that I have exceeded the allowable "views" of the forms on the free account.

    On your pricing structure you state 100 " submissions" per month

     

    The submissions received on the free forms I have created no where reach 100.

    Can you let me know the dirrerence please as it is rather confusing

    Submissions OR views exceeded let state
  • Profile Image
    JotForm Support

    Answered by mert on March 24, 2016 at 09:19 AM

    Basically, submissions are represents the registration numbers through your forms and the "Form Views" shows the number of previews, so every page load means plus one to the "Form Views". Concordantly, the current situation is occurring from the "Form Views" stats, you have reached your limits.

    However,  you can easily beat this issue by adding our footer to bottom of your form. By doing this, you can get unlimited "Form Views" and you don't need to worry about this issue anymore.

    Please, see the steps to apply footer to your form:

     

    Final look of your form can be seen from the image below:

     

    For further assistance, please do let us know.

    Regards.

  • Profile Image

    Answered by mentorman on March 24, 2016 at 10:45 AM
    Thank you,
    Ken Nason
    ...
  • Profile Image
    JotForm Support

    Answered by mert on March 24, 2016 at 10:49 AM

    Ken, you are kindly welcome. If you encounter any error on the process of adding footer, please don't hesitate to contact us.

     

    Thanks.