What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My submittions exceeded due to spam

    Asked by ameriform on March 24, 2016 at 11:11 AM

    I think I know why the forms stopped working - the submissions (mostly from Russia!) were spamming us relentlessly this month.  Used up all our submissions - is that why?  Can we reset for the month please?  These were spam!  Thank you. 

    exceeded Submissions stopped working spamming all
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    JotForm Support

    Answered by mert on March 24, 2016 at 11:51 AM

    Hi there,

    When I recalculate your submissions, it automatically reduced it to "0", so your account and your forms are accessible right now. Please, check it from your side and let us know the results.

     

    Regards.