What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Email Notifications: Not receiving email notifications.

    Asked by gdmartin1968 on March 24, 2016 at 02:52 PM

    I didn't get an email for them. They need to enroll before school tomorrow. PLEASE HELP ASAP!

     

    Thank you.

     

    Gordon Martin, Owner

    Martin Montessori Academy

    727-504-4722

    Classroom.connector@gmail.com

    www.martinmontessori.com

    "One test of the correctness of educational procedure is the happiness of the child." -Maria Montessori

    Page URL:
    http://form.jotform.us/form/30255852059152

    submitted forms who submitted educational www email thank
  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 24, 2016 at 04:00 PM

    I have checked the email log for your email address and noticed that all emails seem to be sent. 

    I also have submitted your form and see that the email was sent: 

    Check this guide, although your email is not in our bounce list it could help you to avoid future issues related to bouncing: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Do let us know if you received our test. 

  • Profile Image

    Answered by gdmartin1968 on March 24, 2016 at 04:45 PM
    I don't have any emails from 13:24 or 13:53 from jotform, only the one that
    I submitted as a test at 14:44. Can you re-send the ones with the first two
    time stamps to me please?
    Thank you.
    Gordon Martin, Owner
    Martin Montessori Academy
    727-504-4722
    Classroom.connector@gmail.com
    www.martinmontessori.com
    "One test of the correctness of educational procedure is the happiness of
    the child." -Maria Montessori
    ...
  • Profile Image
    JotForm Support

    Answered by Kevin_G on March 24, 2016 at 06:05 PM

    Yes, it is possible to resend those emails, you only need to open the submission and then click on edit. 

    Then you only need to click on submit button without doing any change. 

    It should resend the email to you.