What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The most recent account created under your email address is a Guest account with no credentials associated with it. If you are trying to set up a sub-user account for someone, have them create a new JotForm account, then from your account, share your forms with their newly created account as a sub-user: