Are form submissions not being sent to us?

  • Profile Image
    ywamsalemregistrar
    Asked on March 24, 2016 at 02:58 PM

    Our analytics show that our main Jotform application has been clicked on 50 times in the past 30 days but we haven't received any new entires. People are beginning the process of filling it out but never submitting the form. Is there something wrong with our account or with Jotform?

     

    Here's a link to the application

     

    https://secure.jotformpro.com/form/51886525240962

  • Profile Image
    Ben
    Answered on March 24, 2016 at 04:13 PM

    Looking at the form and your account, it is looking OK, just without any submissions on the form you have mentioned. I have done additional check to see if there were any submissions on the same that might not have been registered, but there do not seem to be any neither.

    Can you please tell us the page where the form you have mentioned is embedded on? I have checked the one you have mentioned and it was not embedded nor shown on the same page.