What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is it possible to have multiple confirmation emails?

    Asked by welsweb on March 24, 2016 at 04:35 PM

    Since I cannot have multiple Thank You pages, I was creating multiple confirmation emails depending on what area of ministry is selected.

    I have created conditions, but I get the same confirmation email for every selection.

    Is it possible to have multiple confirmation emails? If so, what am I doing wrong?



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    JotForm Support

    Answered by BJoanna on March 24, 2016 at 05:03 PM

    I have inspected your form and conditional Autoresponder emails are set correctly. I have tested your form and I have selected 4 options.  

    When I submitted your form I have checked our email log and all Autoresponder emails were sent.

    I have also cloned your form and when I tested my cloned form all Autoreponder emails were sent successfully.


    Please test your form again and see if you are receiving all Autoresponder emails. 

    Let us know if you need further assistance.