What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Having trouble with Dwolla integration

    Asked by mdgjpaz on March 24, 2016 at 04:45 PM

    I have followed the instructions to the letter, creating a new Dwolla app with ID, Key and secret. I also changed the settings as instructed when setting up a form with a Dwolla payment widget. However as seen in this test form:

    https://form.jotform.com/60836629304963

    I get a Dwolla error, "Destination account cannot be the same as the current account."

    Page URL:
    https://form.jotform.com/60836629304963

    JotForm style size app
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    JotForm Support

    Answered by Nik_C on March 24, 2016 at 06:23 PM

    I could not access the form on the link you provided since you have deleted it. However, this error will show when you try to pay while logged into the Dwolla account you used to create the Payment integration. This means that you are trying to pay to yourself.

    Please let us know if the issue persists.