What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    JotForm Footer not displaying on forms

    Asked by grade4pagasa on March 25, 2016 at 05:56 AM

    Below are the glitches I found while helping a fellow JotForm user (noted in this thread)

    * When I entered the conditions in the new condition GUI, the expected behavior did not happen.
       But when I entered the same condition using the old GUI, the actions showed as expected.

    * I enabled the Unlimited Views JotForm Footer. But as you can see on the tall-screenshot or in the form, there's no footer - Even though the height of my browser is 1,700 pixels.

     

    Page URL:
    https://form.jotform.me/60840450939459

    jotform footer old GUI new GUI
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    JotForm Support

    Answered by BJoanna on March 25, 2016 at 06:04 AM

    Thank you for reporting this issue. When I inspected your form I saw that JotForm Footer is not shown on your form although JotForm Footer options is enabled on your account. 

    I was also able to replicate mentioned issue on my sample form.

    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved.

  • Profile Image

    Answered by grade4pagasa on March 26, 2016 at 01:41 AM

    Hi BJoanna. 

    Another issue included in my original post was:

    * When I entered the conditions in the new condition GUI, the expected behavior did not happen.

    * But when I entered the same condition using the old GUI, the actions showed as expected.

  • Profile Image
    JotForm Support

    Answered by BJoanna on March 26, 2016 at 05:41 AM

    Sorry I missed other issue you reported. 

    Considering that we can not raise two different issues to our developers on same thread, I have moved your issue with new conditional wizard to separate thread and we will provide you an answer there shortly. 

    https://www.jotform.com/answers/803145 

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    JotForm Developer

    Answered by mustafa on June 03, 2016 at 04:15 AM

    Hi,

    I see there are no forms right now in your account. I can help you further if you restore your form. Thanks for your feedback and cooperation.

     

    Best.