What is the meaning of "the number of times a form can be viewed "?

  • smrsch
    Asked on March 25, 2016 at 6:24 AM

    IN your FAQ, it is stated that " the only limits on Free accounts are the number of submissions that can be received, the number of times a form can be viewed, and the total amount of files stored., and the total amount of files stored."

    What do you mean by "the number of  times a form can be viewed "?

    I am thinking to upgrade to Bronze and I will have two different forms . Will 1000 monthly submissions include both forms?

  • beril JotForm UI Developer
    Replied on March 25, 2016 at 8:34 AM

    As a free user, you have 1000 Form view limit per month. When you embed your form to your website and viewed by somebody, the counter will increase each time when your form is loaded.

    The Submission limit is different from Form View limit. If someone submit your form on preview or embedded form, the counter will increase each time. As a free user, you have 100 submissions limit per month. Submissions counter is reset once at the beginning of each month. Once you reach the monthly limit, you don't receive more submissions until next month.

    Once you reach the monthly limit, you don't receive more submissions until next month. As a bronze user, you have 1000 submissions limit and 10,000 Form View limit per month.

    Please check the guide below for more information about form view limit:

    https://www.jotform.com/blog/191-Announcing-Pricing-Modification-Form-View-Limits

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.