What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What is the meaning of "the number of times a form can be viewed "?

    Asked by smrsch on March 25, 2016 at 06:24 AM

    IN your FAQ, it is stated that " the only limits on Free accounts are the number of submissions that can be received, the number of times a form can be viewed, and the total amount of files stored., and the total amount of files stored."

    What do you mean by "the number of  times a form can be viewed "?

    I am thinking to upgrade to Bronze and I will have two different forms . Will 1000 monthly submissions include both forms?

    times a can be viewed Submissions style size font
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    JotForm Support

    Answered by beril on March 25, 2016 at 08:34 AM

    As a free user, you have 1000 Form view limit per month. When you embed your form to your website and viewed by somebody, the counter will increase each time when your form is loaded.

    The Submission limit is different from Form View limit. If someone submit your form on preview or embedded form, the counter will increase each time. As a free user, you have 100 submissions limit per month. Submissions counter is reset once at the beginning of each month. Once you reach the monthly limit, you don't receive more submissions until next month.

    Once you reach the monthly limit, you don't receive more submissions until next month. As a bronze user, you have 1000 submissions limit and 10,000 Form View limit per month.

    Please check the guide below for more information about form view limit:

    https://www.jotform.com/blog/191-Announcing-Pricing-Modification-Form-View-Limits

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.