PayPal Pro Widget Issue

  • dakotahorizons
    Asked on March 25, 2016 at 9:31 AM

    We are using the PayPal Pro widget but found a problem. If a person chooses/checks a product, and leaves the quantity at 0, the form still goes through the submit process, because truly the field is filled out and is required. Is there a way to make sure that when one of the products is checked to ensure there is a quantity greater than 0?

  • Carina
    Replied on March 25, 2016 at 10:48 AM

    It is necessary that you add "1" as default quantity value. You can do so by selecting Paypal properties > quantity > edit:

    PayPal Pro Widget Issue Image 1 Screenshot 30

    PayPal Pro Widget Issue Image 2 Screenshot 41

    You can test and clone the demo form:  

    https://form.jotform.com/60844753007960 

    Let us know if we can assist you further.