Can't See the Widget "Take Photo" on Live Form

  • Profile Image
    amvanoni
    Asked on March 25, 2016 at 11:15 AM

    On my tablet, I am able to attach a photo to JotForm, but on my desktop computer in the office, instead of an outlined photo box with an attach button below, I see a solid black box and no attach button.

    Is this an incompatibility issue that can be remedied?

    Joanne

  • Profile Image
    mert
    Answered on March 25, 2016 at 11:57 AM

    Hi Joanne,

    You need to allow the access of the camera on the first load of the page, that's why you are seeing the widget as you described. Please, see it from the below:

     

    For further assistance, please do let us know.

    Regards.