What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't See the Widget "Take Photo" on Live Form

    Asked by amvanoni on March 25, 2016 at 11:15 AM

    On my tablet, I am able to attach a photo to JotForm, but on my desktop computer in the office, instead of an outlined photo box with an attach button below, I see a solid black box and no attach button.

    Is this an incompatibility issue that can be remedied?


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    JotForm Developer

    Answered by mert on March 25, 2016 at 11:57 AM

    Hi Joanne,

    You need to allow the access of the camera on the first load of the page, that's why you are seeing the widget as you described. Please, see it from the below:


    For further assistance, please do let us know.