- SQ1PrintingAsked on March 25, 2016 at 11:40 AM
Everything was working fine until yesterday. The last notification email I received was yesterday at 8:02 am. Since then, I've had multiple completed forms/uploads come through, but I never received an email about the submissions, and had a few upset customers because I hadn't received their orders. When checking my account settings, the email address is correct. I'm not sure what changed. I didn't make any changes before or since I stopped receiving the submission notifications.Page URL:
- SQ1PrintingAnswered on March 25, 2016 at 11:52 AM
I have two other URLs as well.
- HubersonAnswered on March 25, 2016 at 12:39 PM
We really sorry for that, it appears that your email address was in bounce list. You should be able to receive notification for now since it has been removed.
There are a few guides I would suggest to help avoiding related issue:
Feel free to contact us whenever help is needed.