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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cant get email to reset password to my account

    Asked by Richard  on March 25, 2016 at 01:42 PM
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    JotForm Support

    Answered by Charlie on March 25, 2016 at 01:51 PM

    I presume you are referring to the registered account with username copyitusa? I have answered the inquiry on this thread http://www.jotform.com/answers/802832. However, you'll need to log in to your account to view it if you're using a different email address aside from the one in your JotForm account.

    Regardless, that account should now be able to receive the email reset password. Let us know if you are still having problems on this.