Adobe DC eSign Services widget: wizard can't finish and can't be closed due to TypeErrors

Login
Username
Password
Forgot password?
Forgot Password? Enter your username or email
Go back
Sign Up
Username
Email
Password
Confirm Password
I agree to the Terms of Use and Privacy Policy.
By clicking "Create My Account" you agree our Terms of Use and Privacy Policy.

AmericanSentinelUniversity
Asked on March 25, 2016 at 05:30 PM
When I try to add Adobe DC eSign Services to my form, it seems to freeze and not add the widget. I can't hit the x to close the pop up widget. I am able to validate my account.
Page URL:
https://form.jotform.com/60757095055157
- eSign
- Adobe DC
- validate
- my account
- can't
Boris
Answered on March 25, 2016 at 06:14 PM

Sorry about the issues, I can replicate the issue on my end. There seem to be some errors (TypeError) in the wizard of the Adobe DC eSign Services widget.

I have forwarded this as a bug report to our developers, and we will update you through this thread when the issue is resolved, or if we receive any relevant news.

Thank you.
JotForm Support

TitusN
Answered on April 20, 2016 at 08:47 AM

Hello,

We've fixed the bug. Sorry for the long wait.

Please give it another go and let us know.

Thanks!