What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    the forms are flashing large and small on my website when viewing from ipad or iphone. how do i stop this?

    Asked by loyaltypet on March 25, 2016 at 06:52 PM
    Page URL:
    http://loyaltypet.com/schedule.html

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    JotForm Support

    Answered by EltonCris on March 25, 2016 at 07:10 PM

    I was able to reproduce the problem and it's weird. :)

    I don't think this is a CSS problem since switching orientations doesn't seem to fix it. I suggest to re-embed your form using iframe embed code. I am pretty sure this will fix it.

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know how it goes. Thanks!

     

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    Answered by loyaltypet on March 27, 2016 at 12:44 PM
    It solved the flashing issue but it creates a truncation issue. How do I solve that now?
    Terry Haas
    Owner | Professional Pet Sitter CPTI 1655
    Loyalty Pet Care
    ...
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    JotForm Support

    Answered by Kiran on March 27, 2016 at 01:06 PM

    I am trying to open the webpage that you have provided in your earlier post. But, it seems there is an issue with the webpage and it is not loading at my end. It has displayed Connection timed out error after some time.

    If you are referring to the height of the form, please try increasing the height value in the form embed code to see if that helps.

    If it doesn;t help, please try embedding the code between iframe tags to your page after increasing the height value and check the results.

    Please get back to us if the issue still persists. We will be happy to assist you further.