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swsedanAsked on March 25, 2016 at 7:51 PM
Need help ASAP, clients are thinking we have their reservations for ground transportation and we don't. MAJOR PROBLEM!
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Elton Support Team LeadReplied on March 25, 2016 at 11:02 PM
Your email ended on the bounce list. This is the reason why JotForm stops sending emails to your email address. I have now removed it so it should work by now.
Here's the reason:
swsedan@cox.net is in the bounce list
Reason(s) : SMTP; 554 fed1rmimpi109.cox.net cox 54.240.10.27 blocked. Error Code: IPBL0001 - Refer to Error Codes section at http://postmaster.cox.net/confluence/display/postmaster/Error+Codes for more information.
Base on the above reason, your email service provider has rejected/blocked emails coming from JotForm. To prevent this from happening again, please add JotForm into your emails whitelist http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses.