Wow, the reservations that clients are filling out are not coming to us on email (that's how it always works).

  • Profile Image
    swsedan
    Asked on March 25, 2016 at 07:51 PM

    Need help ASAP, clients are thinking we have their reservations for ground transportation and we don't.  MAJOR PROBLEM!

  • Profile Image
    EltonCris
    Answered on March 25, 2016 at 11:02 PM

    Your email ended on the bounce list. This is the reason why JotForm stops sending emails to your email address. I have now removed it so it should work by now.

    Here's the reason:

    swsedan@cox.net is in the bounce list 

    Reason(s) : SMTP; 554 fed1rmimpi109.cox.net cox 54.240.10.27 blocked.  Error Code: IPBL0001 - Refer to Error Codes section at http://postmaster.cox.net/confluence/display/postmaster/Error+Codes for more information.

    Base on the above reason, your email service provider has rejected/blocked emails coming from JotForm. To prevent this from happening again, please add JotForm into your emails whitelist http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses.