- swsedanAsked on March 25, 2016 at 07:51 PM
Need help ASAP, clients are thinking we have their reservations for ground transportation and we don't. MAJOR PROBLEM!Page URL:
- JotForm SupportEltonCrisAnswered on March 25, 2016 at 11:02 PM
Your email ended on the bounce list. This is the reason why JotForm stops sending emails to your email address. I have now removed it so it should work by now.
Here's the reason:
firstname.lastname@example.org is in the bounce list
Reason(s) : SMTP; 554 fed1rmimpi109.cox.net cox 18.104.22.168 blocked. Error Code: IPBL0001 - Refer to Error Codes section at http://postmaster.cox.net/confluence/display/postmaster/Error+Codes for more information.
Base on the above reason, your email service provider has rejected/blocked emails coming from JotForm. To prevent this from happening again, please add JotForm into your emails whitelist http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses.