What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Do you mean to say that you want to redirect users to a different page after the form is submitted?
No you do not have to upgrade your account to achieve this. Please be noted that all feature of JotForm is available in free plan too. The only difference between free and paid plan is the number of submissions and uploads you can receive.
You may like to take a look at the following guide on how to redirect users to another page: https://www.jotform.com/help/38-Redirecting-Users-to-a-Different-Page
Hope this helps.
Do get back to us if you have any questions.