What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is over quota even after upgrading plans.

    Asked by twmiller24 on March 26, 2016 at 01:38 AM

    My form https://form.jotformz.com/2221800625 is still displaying as over quota even after I upgraded to Bronze plan. i just want to make sure I'm not doing something wrong.



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    JotForm Support

    Answered by BJoanna on March 26, 2016 at 06:20 AM

    I have tested your form and it is working, it is not displaying over quota message. 

    I have also checked your account and it is on Bronze plan. 

    If you are still unable to unable to view your form, please inform us.

    Let us know if you need further assistance.