My form is over quota even after upgrading plans.

  • twmiller24
    Asked on March 26, 2016 at 1:38 AM

    My form https://form.jotformz.com/2221800625 is still displaying as over quota even after I upgraded to Bronze plan. i just want to make sure I'm not doing something wrong.

     

    Thanks!

    Page URL: https://form.jotformz.com/2221800625
  • BJoanna
    Replied on March 26, 2016 at 6:20 AM

    I have tested your form and it is working, it is not displaying over quota message. 

    My form is over quota even after upgrading plans Screenshot 20

    I have also checked your account and it is on Bronze plan. 

    If you are still unable to unable to view your form, please inform us.

    Let us know if you need further assistance.