What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Analytics issue

    Asked by proworksrs on March 26, 2016 at 05:49 AM

    Dear Jotform team,

     

    Greetings,

    We were able to track the form analytics in real-time...however now we can only view the yesterday's analytics

    have your roles changed in that regard or there is away to get analytics live again?

     

    Thanks & best regards

    Bashar Obaly  

    Page URL:
    https://www.jotform.com/analytics/60833834905460

    Screenshot
    analytics JotForm thanks OR
  • Profile Image
    JotForm Support

    Answered by BJoanna on March 26, 2016 at 08:26 AM

    Form that you provided was created two days ago and because of that you can view Form Analytics only for last two days. Form Analytics can be viewed from the time form is created. If you want that only today Analytics are shown then select Custom option and set today's date. 

    If you select some other form on your account that was created earlier, you will be able to view Form Analytics for more than last week, by clicking on This Month or All-Time option.

    More about Form Analytics you can find inside of this articles: 

    http://www.jotform.com/form-analytics/ 

    https://www.jotform.com/blog/150-Introducing-Form-Analytics 

    Feel free to contact us if you have any other questions.

  • Profile Image

    Answered by proworksrs on March 26, 2016 at 08:42 AM

    Thanks for the answer, 

    Actually I cant view today's analytics even if I customize the date

     

    I attached a new screenshot 

    regards 

     

       

  • Profile Image

    Answered by victor on March 26, 2016 at 11:16 AM

    Sorry for the confusion. It seems that all of today's views are not displayed until the day ends. If you press the CUSTOM tab and edit the end day for tomorrow, you will see all the submission of the present day.