Notification are not getting sent to my email

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    Carolyn Lott 
    Asked on March 26, 2016 at 01:24 PM

    I have had issues on the forms showing up in my email account and

    now after looking on the site I can't see the latest form submissions
    . Please advise. Thank you so much. 
  • Profile Image
    victor
    Answered on March 26, 2016 at 02:38 PM

    When reviewing your email address, I noticed it was in our Bounce list. Unfortunately, as you can see. It does not indicate the reason.

    Ether way I have removed your email from the list and you should be able to receive email properly. If you still not able to get emails, you may review lookup the email with the problem in the list from your account page

    How to remove your email address from bounce list

    In regards to your other question, I have created a new thread that will be answered shortly by our team:

    https://www.jotform.com/answers/803317