Will the user charged again when submission is editied for a payment form?

ctonozzi
Asked on March 26, 2016 at 01:33 PM

Hello, if there is credit card payment info on the form in the first submission, and the user adds data to the form, and then re-submits, will it re-charge the credit card? Any precautions I need to take in this regard? The credit card information is required on my form.

This is a re-post of a comment on How to Let Users Update Their Form Submissions at a Later Date
Kiran

Jotform Support

Answered on March 26, 2016 at 02:57 PM

I've checked it with PayPal and Stripe integrated forms to edit the submissions. I noticed that all the fields are made editable except for payment field. That means, we cannot make any modifications to the payment field like changing the product or enter credit card information again since these are fields are displayed as readonly fields.

If you are using any other payment gateway and experiencing any issue, please let us know. We will investigate it further and provide you with necessary assitance.

Thank you!