What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Used to work fine but now nothing is uploaded to dropbox.

    Asked by cumonvideo on March 26, 2016 at 03:49 PM

    Used to work fine but now nothing is uploaded to dropbox. I have even tried changing name of folder that jotform says it will automatically create but it doesnt.



    This is a re-post of a comment on Upload to Dropbox with JotForm

    dropbox dropbox integration
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    JotForm Support

    Answered by jonathan on March 26, 2016 at 04:41 PM

    I was able to reproduced the same issue as well. It seems JotForm Dropbox integration is not working at this time.

    Although you can properly integrate the form, there is no result in the Dropbox account.

    I have now submitted a report to our higher team support to check on this. We will let you know here at once when fixed.

    Thank you.

     

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    Answered by stickerswall on March 27, 2016 at 08:21 AM

    I have the same problem please can you get this fixed as a matter of urgency!

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    JotForm Support

    Answered by jonathan on March 27, 2016 at 08:24 AM

    @ stickerswall

    We will resolve your issue on your own thread here https://www.jotform.com/answers/803581

    Thanks.

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    JotForm Support

    Answered by EltonCris on March 27, 2016 at 06:37 PM

    This is now fixed. Kindly check.

    There was a problem with Dropbox older API which breaks the integration and one of our developers has fixed it just now.

    Our tests confirmed that it is working now.

    Thank you!

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    Answered by cumonvideo on March 27, 2016 at 06:59 PM

    Yes it is working fine again.

    Many thanks for the speedy fix

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    JotForm Support

    Answered by Chriistian on March 27, 2016 at 09:34 PM

    I am glad to know that your issue has been resolved. On behalf of my colleagues, you are most welcome. Feel free to contact us again if you have any other concerns. Cheers.