is your email server down?

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    vikingtravel
    Asked on March 26, 2016 at 07:11 PM
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    BDAVID
    Answered on March 26, 2016 at 11:12 PM

    No, I checked the notification for one of your forms: http://www.jotformpro.com/form/51520825159959, and the recipient email was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

    That's why you are not receiving notifications, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender:

     

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.com

    Please open a new thread if you need anything else, we will be glad to assist you.