What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    is your email server down?

    Asked by vikingtravel on March 26, 2016 at 07:15 PM


    we're not getting submissions from our forms. We've sent seperate emails to test and are receiving those, but not from submitted forms. 

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    JotForm Support

    Answered by BDAVID on March 26, 2016 at 11:14 PM

    There is no need to open multiple threads for the same inquiry, it has been already addressed on this thread: https://www.jotform.com/answers/803433